Be careful to avoid scams or other attempts to capture your account data.

Dropbox does not offer phone support other than what is described in this article.

If you find a Dropbox tech support phone number on a search engine or elsewhere that claims to lead to Dropbox support, it is not affiliated with Dropbox. This account verification is only available via the admin console. We require account verification in order to ensure that we're providing support to an authorized admin. This is the reason our phone number is not publically displaye. We take security seriously, and work hard to ensure your files and accounts remain safe. When I enter in my transaction numbers and last 4 of CC number into their billing support tool it doesnt show any record of these transactions. However, for security reasons Dropbox can only provide phone tech support to admins of these teams. I never signed up for a dropbox paid- level account and have been charged 19.99 every month for almost a year.

Replies take approximately 1 - 3 business days with Business and Pro users getting priority (longer for Basic users).ĭropbox offers tech support over the phone for Dropbox Business teams on an Advanced or Enterprise plan . Every Dropbox user can reach our Support team by submitting a ticket support request at.

Dropbox phone number support