Manufacturer Refurbished (AXB) - Manufacturer Refurbished Fully Functional in Excellent Working Condition. This Item has been professionally restored to working order by an approved vendor. they screwed up the listing, they should make it right. to say take this partial refund or return it. i can not stress enough how poor the quality of service is from this seller. Now I have to go through the hassle of returning everything, waiting for my refund, and then looking for something else. Instead, I was offered an insulting $20 dollar partial refund.įalse advertising and extremely poor service. When I contacted the seller, I only wanted them to replace it with the correct product as listed. What I actually received was a 'fair' condition item with scratches and blemishes all over and what seemed like Black plastic glued to the back of the surface pro to hide any additional scratches.Īdditionally, I received a model with 8GB of RAM and not 16 as stated in the listing. I was supposed to receive a 'good' condition product, with 16GB of RAM.

Microsoft surface pro 7 refurbished